Why insurers must innovate to meet up with Italian customers’ changing requirements

Why insurers must innovate to meet up with Italian customers’ changing requirements

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The EY Insurance customer and small business operator Survey reveals insights that are new customer priorities and exactly how Italian insurers can adjust.

  • Italian insurance customers’ actions and priorities are evolving as being a total outcome for the pandemic.
  • Insurers must adjust their products or services and circulation solutions to stay appropriate.
  • Insurers have opportunity that is unique help and offer value to those most economically impacted.

W hile the pandemic has financially affected some components of Italian company and culture a lot more than other people, monetary anxiety is extensive among insurance coverage consumers and small enterprises. Exactly exactly What have we learned all about just how insurers can help clients with this time that is difficult?

To evaluate this question, EY Insurance recently carried out a study of insurance coverage customers and small businesses across five worldwide areas (Italy, Canada, France, great britain and US) to know the way the pandemic is impacting their life and impacting their insurance choices for individual lines and life and retirement items.

Along with exposing a desire that is strong greater monetary well-being, our study reveals that numerous customers and small businesses in Italy don’t understand just exactly what their existing coverage entails. The insurance coverage sector features a opportunity that is clear assist customers navigate this brand new environment and restore their monetary safety. The insurers’ part requires developing solutions that meet evolving requirements, supporting clients by providing a “cushion” to safeguard against future risk that is financial well as harnessing the trend toward electronic stations. Continue reading “Why insurers must innovate to meet up with Italian customers’ changing requirements”